Refunds - Find out how to apply for a refund online.

Booking Confirmation - During busy periods, booking confirmations may take up to 24 hours to reach your inbox. If you have an online account, your booking will be available to view immediately.

Payment - At our ports and on board our ferries we accept MasterCard, Visa, Apple, Google and Samsung pay. American Express no longer accepted. 

Contact Us - Our Contact Centres are operating a reduced service whilst trying to manage an unprecedented level of customer enquiries. Follow us on twitter for the latest service updates @CalMac_Updates and if you have any questions - just send us a tweet from 8am-8pm, 7 days a week.