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Travel Trade

Travel Trade FAQs

List for Travel Trade FAQs

Who do I contact to book a coach?

Who do I contact to book a coach?: Find out more

I have a coach under 6M, who do I call to book?

I have a coach under 6M, who do I call to book?: Find out more

I have a large group of passengers travelling, do I need to book?

I have a large group of passengers travelling, do I need to book?: Find out more

How do I pay for a booking?

How do I pay for a booking?: Find out more

Will I be charged for a cancellation?

Will I be charged for a cancellation?: Find out more

Is the cost of the coach inclusive of passengers?

Is the cost of the coach inclusive of passengers?: Find out more

Can I arrange a meal on board?

Can I arrange a meal on board?: Find out more

Can I book a coach online?

Can I book a coach online?: Find out more

Can I check availability for a coach online?

Can I check availability for a coach online?: Find out more

How do I collect my tickets?

How do I collect my tickets?: Find out more

I've lost my tickets, will I need to pay again?

I've lost my tickets, will I need to pay again?: Find out more

If I arrive with a coach that is larger than booked what will I still be able to board?

If I arrive with a coach that is larger than booked what will I still be able to board?: Find out more

What happens if I am late for my sailing?

What happens if I am late for my sailing?: Find out more

What will happen if I don't arrive for my sailing?

What will happen if I don't arrive for my sailing?: Find out more

Can passengers stay in the coach for the duration of the sailing?

Can passengers stay in the coach for the duration of the sailing?: Find out more

What is the procedure if there is an emergency?

What is the procedure if there is an emergency?: Find out more

What if any passengers feel unwell, what do we do?

What if any passengers feel unwell, what do we do?: Find out more

Are there sleeping berths on board?

Are there sleeping berths on board?: Find out more

Is there free parking at the port?

Is there free parking at the port?: Find out more

Is there restrictions on the amount of coaches that you can carry?

Is there restrictions on the amount of coaches that you can carry?: Find out more

How long are tickets valid for?

How long are tickets valid for?: Find out more

What happens if I don't make the check-in time?

What happens if I don't make the check-in time?: Find out more