Is there a charge to cancel a booking?
Travel Trade - Is there a charge to cancel a booking?
Any cancellations made 48 hours prior to travel will not be entitled to a refund and any no shows are also not entitled to a refund. Cancellations prior to 48 hours will be entitled to a full refund less a £10 administration charge. Should there be cancellations to our services due to weather or technical issues then a full refund will be provided. If there are disruptions on our network and should you cancel your booking before we cancel our sailing then a full refund less the admin charge will apply.