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Covid-19 Customer Updates and Travel Advice

CalMac Update on Summer Timetables 15 December 2020

Customer Update - Summer Timetable 2021

Following discussion with Transport Scotland, we are pleased to update our customers that our Summer Timetable for the period 26 March 2021 - 17 October 2021 will be published on our website on 16 December 2020 at 9am and will open for bookings on 17 December 2020 at 9 am. 

Making a booking  

Our telephone lines and website are likely to be busy on 17 December. Where possible, we encourage our customers to make reservations at Access to our website will be managed by a queue system, which is in place during periods of high demand to provide an improved booking experience. When in the queue, customers will automatically be directed to our website when it's their turn. We are grateful for your patience.

A reminder about our capacity  

Coronavirus protection measures will still be in place. This means we are releasing this timetable in circumstances that are quite different when compared to previous years. We are still implementing official physical distancing guidelines which mean our capacity is still less than in 'normal times'.

Safer Travel with CalMac  

When you sail with us, you'll notice that many of our familiar processes have changed in response to COVID19. There's also a set of important safer travel rules that everyone needs to follow - to help protect each other, the island and the communities CalMac serves. To help, we've prepared a series of FAQs on how to prepare and plan ahead for your journey - which includes information on wearing a face covering when travelling with us, and when in our port offices, unless exempt. We will keep our customers informed about these requirements - so please do stay up to date and in touch with us. You can find out how to do that below.

Stay up to date  

To stay up to date on any information on ferry travel, and your route, subscribe to updates through our SMS service and app. Check and follow our @calmac_updates Twitter channel for CalMac service updates and check the latest travel guidance via our regularly updated FAQs.     

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