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Covid-19 Customer Updates and Travel Advice

CalMac Press Releases

List for CalMac Press Releases

CalMac moves to card or phone only payment

West coast ferry operator CalMac is to stop taking cash on its ferries and ports in response to concerns around the COVID-19 pandemic.

CalMac moves to card or phone only payment: Find out more

Relaxation of rules around passengers in cars

Due to the Covid-19 situation the Maritime and Coastguard Agency have agreed to temporarily relax its rules on passengers being able to stay in their vehicles during some ferry journeys.

Relaxation of rules around passengers in cars : Find out more

CalMac customers urged to go online

25 March 2020 - Ferry operator CalMac is urging customers looking to cancel trips to go online after its contact centres were swamped with almost 5000 phone calls in a single day.

CalMac customers urged to go online: Find out more

Statement from Transport Scotland on restrictions on non-essential ferry travel

24 March 2020 - In response to the Coronavirus pandemic, the Scottish Government has made clear the need to avoid all but essential travel by ferry to Scotland's remote and island communities

Statement from Transport Scotland on restrictions on non-essential ferry travel : Find out more

CalMac ceases all on board food and drink as a result of COVID-19 Outbreak

21 March 2020 - CalMac has announced that it is to cease its on board food and drink and retail offering with immediate effect on all routes.

CalMac ceases all on board food and drink as a result of COVID-19 Outbreak: Find out more

Prioritisation of essential goods for transport

20 March 2020 - As the situation around the Covid:19 outbreak develops, it is critical that essential goods are transported to where they are required.

Prioritisation of essential goods for transport: Find out more

CalMac changes freight service to ensure lifeline maintained

20 March 2020 - To ensure continued lifeline services are maintained to the Isle of Lewis, ferry operator CalMac is making changes to its overnight freight service.

CalMac changes freight service to ensure lifeline maintained : Find out more

CalMac to cease advance bookings and hot food offering

CalMac is to stop taking new bookings on all of its services with a travel date of before 15 July as a result of the ongoing COVID-19 pandemic.

CalMac to cease advance bookings and hot food offering: Find out more

COVID-19 - CalMac's arrangements on advance bookings and hot food offering

19 March 2020 - CalMac has now stopped taking new bookings on all of its services up to and including 15 July 2020 as a result of the ongoing COVID-19 pandemic. Bookings can still be made for travel from 16 July and beyond. Bookings that have already been made up to that period will be honoured where services are running. Priority will continue to be given to emergency services and medical emergencies. We will now be operating a turn up and go service on all of our routes.

COVID-19 - CalMac's arrangements on advance bookings and hot food offering: Find out more

Coronavirus (COVID-19) statement

We would like to reassure our customers that we are working closely with Transport Scotland's Resilience Team & Health Protection Scotland with regards to the global outbreak of Coronavirus, and have developed #COVID19 contingency plans.

Coronavirus (COVID-19) statement: Find out more
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