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Covid-19 Customer Updates and Travel Advice
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How do I request assistance?


If you plan to travel, and you require assistance, please contact our assistance team to discuss your travel requirements. We ask that you do this at least 48 hours prior to travel.

Covid-19 Update - If you are travelling with us and are shielding, please speak to a member of staff or contact our assistance team before you travel. They will do everything then can to assist you and find you a suitable place to sit on the ferry. 

You can contact our assistance team by:

  • calling +44 1475 650397 (for international customers) 

Before choosing to travel on our ferries, please follow the Scottish Government's advice on travel to the islands.

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