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Covid-19 Customer Updates and Travel Advice
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How do I apply for a refund and how long will it take?

 

You can apply for a refund online by completing our online refund form. Due to the high volume of refunds we are receiving this may take up to 21 working days. We really appreciate the patience our customers are showing.

We have waived all cancellations fees until 18 October 2020.

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