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Covid-19 Customer Updates and Travel Advice
Back to Booking - Latest Update 21 May 2020

I have paid for a ticket/booking but my travel is not essential, what should I do?

 

Please contact us online for a full refund. Due to the current situation, we have waived any cancellation charges until 18 October 2020. You can apply for your refund online here.

Due to the high volume of refunds we are receiving this may take up to 21 working days.
 

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