As the Scottish Government is beginning to make moves to lift some restrictions, why is CalMac freezing customers' ability to make future bookings?
We understand that travel restrictions are undoubtedly challenging for our customers. Passenger numbers are down by 95% across our routes. For many of you, important plans may have been delayed or changed during this time. Many more will still be waiting to visit. We appreciate your patience.
That said, we are acutely aware of the unique position of the island and rural communities we serve, and we must balance this with any lessening of lockdown limitations. Therefore, any easing of travel restrictions to these areas must be gradual and carefully planned. That's why future bookings will be unavailable until at least 14 June 2020.
We need to agree a new timetable with Transport Scotland which takes all of the above into account, and in the meantime we don't want to disappoint customers should capacity not be available.