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Covid-19 Customer Updates and Travel Advice
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I have further questions. Who should I contact?


You can follow us on Twitter for the latest updates @CalMac_Updates and if you have any questions - just send us a tweet from 08:00 a.m.- 08:00 p.m. 7 days a week. This is the best way for us to take in your questions/comments and get them to the right place.

If you have any further questions not covered here, you can also email us at: and call us on 0800 066 5000 - but we hope you will understand that our Contact Centre is experiencing a high volume of calls and emails, and it may take a little longer than normal to answer you. Please do not submit a duplicate enquiry. 

If you are contacting us to request a refund, please complete our online form 

Contact Centre Opening Hours 

Monday to Friday 7:00 a.m. - 9:00 p.m.

Saturday and Sunday 8:00 a.m. - 8:00 p.m.

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