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Covid-19 Customer Updates and Travel Advice
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Do I have to wear a face covering?

Yes. It is mandatory to wear a face covering when inside our terminal buildings and when within the internal spaces of our ferries. A face covering is one which covers your mouth and nose. It need not be a medical mask. A scarf or other cloth covering will be just fine. 

Outside Decks - Face coverings may be removed if you are on outside decks of the vessels or when sat down outside and maintaining a physical distance greater than 2 metres from other passengers.

Retail Areas - Face coverings are required inside the retail areas when choosing and paying for purchases. Customers may remove face coverings as soon as you've sat down to eat / drink, and replacing it as soon you've finished eating and/or drinking.

There are some exceptions to the requirement to wear a face covering which includes:

  • Children under 5 years of age;

  • Those with a physical or mental impairment where wearing a face covering would cause severe distress.

If you are in this excepted group you will not be asked to provide evidence, you need only say that you are exempt if you are asked.

Please remember to protect one another, and our marine environment by ensuring you place any disposable facemasks safely in the bin once you have finished using it.


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