How does the queue-it process on your website work?

During periods where our website experiences a high number of visitors, a queueing process will be in operation.  

This system is called Queue-it and it's there to make sure that everyone is served in turn when there's a large number of visitors to our website.

It works like a virtual waiting room.  

• When you visit our website during these periods, you will be assigned a place in the queue automatically.  

• A message will appear on your screen telling you of your place in the queue and your expected arrival time on the website.  

• At this point, you can choose to enter your email to be notified when it's your turn to visit our website. This is optional.  

• When it's your turn to visit our website, you will be redirected automatically. If you have chosen to be notified by email (see previous point), you will receive a message to your inbox from Queue-it.