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Covid-19 Customer Updates and Travel Advice
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What additional measures is CalMac taking to help keep customers safe?


At CalMac are following all the latest guidance of the Scottish Government, Transport Scotland and Health Protection Scotland regarding COVID-19 - here are some of the measures we are taking to keep our customers safe: ยท      

  • Passengers must wear a face covering when travelling with us, including inside our port offices, unless exempt. Find out more.

  • Hand sanitiser is available in our ports and on our vessels with information posters on all vessels and in all ports to remind our customers about the importance of regular and thorough hand hygiene

  • Signage across our fleet and buildings helps guide passengers on how to maintain physical distancing in that particular area

  • We are staggering the loading and discharging of vehicles to maintain physical distancing

  • We have provided safe queuing areas at ticket offices, outside toilets, at passenger gangways and at unmanned slipways

  • On our small vessel fleet, we require passengers to stay within their cars

  • High touch surfaces are being cleaned every 90 minutes with specialist equipment

  • The latest Covid-19 safety advice is included within our safety briefings, prior to every sailing and reminders are communicated at regular intervals during the passage, as well as on our website and social media channels. 

We all need to play a role in the ongoing response to Covid-19. We are asking our customers to ensure they play their part by ensuring they are aware of all the latest Government advice - including hand hygiene, physical distancing, the use of face coverings - as well as local guidance and restrictions in the area you are travelling to/from. 

Find out more about our Health & Safety guidance.

Find more health and safety guidance from Transport Scotland.

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