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Before you travel: Check the service status of your route
If you're a frequent traveller on our Turn Up and Go routes you can purchase 10-journey, single or return tickets for your travel needs. Further information below.
If you've not already done so, do consider signing up for a customer account, especially if you travel with us regularly. You'll be able to purchase tickets online and save details, including your route and vehicle details, ready for your next journey with us.
You can purchase 10-journey tickets for all our Turn Up and Go routes online. These tickets are issued in digital form via email and can be accessed through your online account. If you don’t have an account, you will need to create one to purchase 10-journey tickets. Your account also allows you to keep track of how many journeys you have used and how many you have left – as well as accessing your ticket QR code for scanning.
10-journey tickets are also available to purchase as paper tickets from a port or vessel, but again you must have an account with us to do so.
Single tickets for Turn Up and Go routes are valid for one single journey, in one direction, on the specific route you have chosen. When you pre-purchase a single ticket online for a Turn Up and Go route, you'll be asked to select a departure date, but you can use the single ticket at any time, on any sailing, during the timetable season for which you've purchased it - either winter or summer. Our timetable pages advise the date periods for each winter/summer season.
Return tickets for Turn Up and Go routes are valid for one return journey, on the specific route you have chosen. When you pre-purchase a return ticket online for a Turn Up and Go route, you'll be asked to select outward and return departure dates, but you can use the return ticket at any time, on any sailing, during the timetable season for which you've purchased it - either winter or summer. Our timetable pages advise the date periods for each winter/summer season.
Important: You cannot purchase 10-journey tickets for concessions, blue badge vehicles, trailers, caravans/motorhomes, pets, or bikes and kayaks.
It’s important to remember that these tickets are valid until the end of the timetable period during which they were purchased, either winter or summer. They cannot be used outside the timetable period you have bought them for, and they are non-refundable.