Gourock Diversion

How will I know if the service diverts to Gourock? 

At times some of our Clyde services may need to use an alternative mainland port and will divert to Gourock, we will let passengers know as soon as possible through our regular service updates on our website and social media. You can keep in touch on the status of your route on our service status and information pages and on our X (formerly Twitter) page @CalMac_Updates

Will there be transportation provided for foot passengers between ports?

Yes, buses will be provided between the original port that we are no longer operating the service to and Gourock, as required. Any information on bus transfers will be communicated through our usual service updates channels.

The bus service will be located at the Grouock train station - Adjacent to Gourock port.

Will there be the same level of service provided if the service diverts to Gourock? 

As the passage time to Gourock can be significantly increased, this would reduce the number of sailings that could be provided. 

How do I get to Gourock Port?

Details can be found on the Gourock port page.

How do I check in at Gourock for a diverted sailing? 

Tickets should already be purchased in advance when travelling from our Gourock port on a diverted sailing. Should you still require tickets, these can be purchased either via our website, or by phoning our Customer Engagement Centre.

Foot passengers 

During any diversions to Gourock, there will be a ticket office available in the waiting room at the Gourock terminal. The ticket office is only open during times of disruption, however the waiting room is open outwith disruption. This waiting room provides shelter for foot passengers and allows disrupted customers to get their tickets printed prior to boarding.  

Vehicles 

There is a ticket booth located at the top of the car lanes at Gourock port - all vehicle passengers should proceed to this booth in order to have their tickets printed. Vehicles will be ushered into the appropriate car lane prior to boarding. 

If any passengers require further support, please don't hesitate to approach available staff who will be more than happy to clarify any queries.