Why am I experiencing delays in receiving service status updates within the app?

We are aware that some users are experiencing delays in receiving service status updates within the app.

To ensure you have the latest information:

• Restart the app: Restarting the app can help refresh the connection and deliver pending updates.
• Ensure data coverage: A stable data connection is necessary for service status updates.

If you're still experiencing issues, please contact our Customer Engagement Centre.

We are working diligently to resolve this issue, and apologise for any inconvenience and appreciate your patience.