I'm a foot passenger, do I need to make a reservation?
Yes. To help us manage demand effectively, we strongly advise foot passengers to make a reservation prior to travel.
You can pre-purchase your tickets for all our routes online and in advance of travel.
You can also purchase your tickets via telephone too, and for our Turn Up and Go routes, this can also be done at our ports, and via our vessels, where relevant.
When you purchase tickets for either our Bookable routes or Turn Up and Go routes online, you'll receive an eTicket directly to your email inbox.
On our Turn Up and Go routes, your ticket is valid for use within the timetable season for which it is / they are purchased - either winter or summer. They cannot be used outside the timetable season you have bought them for, and they are non-refundable. You'll be purchasing an 'open' ticket for a chosen departure date, valid for the season in which you've purchased it, but it won't have a specific sailing time. They cannot be amended and cannot be used outside the timetable period you have bought them in. They are also non-refundable.
Before you travel, you'll find your latest check in time on your Eticket or our timetables. Passenger and vehicle check in times vary and can be between 5 minutes and 60 minutes before the advertised departure time. Please make sure you allow sufficient time to purchase or collect your tickets before the stated check in time.