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28 March 2025
We want to keep our customers updated on the annual overhaul programme and how we are deploying vessels and managing services across the network.
MV Hebrides overhaul
The need for additional repairs has been identified during MV Hebrides annual overhaul. The issue relates to her bow visor, stern ramp and car deck - and a repair plan has been quickly put in place. This means that she will be delayed in dry dock and is now expected to return to service on 16 April 2025, rather than 6 April 2025.
Coll-Tiree services
MV Lord of the Isles will continue to cover for MV Clansman, meaning services will operate to summer timetable albeit with slightly reduced capacity than normal.
Customer bookings
If you have a booking that’s affected, our team will be in touch with you.
If have yet to make a reservation on the route or would like to make an amendment - our booking system is being updated, and while this work is underway it may seem like some sailings and amendments for the period 8 April – 16 April are unavailable. This is temporary. Please do check back.
Stay up to date
As always, to stay up to date with the latest information on the service status of each route, please continue to check our service status and information page for these routes, check the X (formerly Twitter) feed - @CalMac_Updates, and sign up for SMS text subscription services.
Thank you
We appreciate the patience shown by our customers and stakeholders during the annual overhaul programme and the unforeseen extensions that can often take place when additional repairs are identified. As always, our focus is on maintaining core services to all island communities.
*Customer bookings – Our booking system has been updated to reflect the changes in the below update (26 February). All impacted customers have been contacted, and bookings are now open for new bookings and amendments.
We want to let our customers know about changes to our services from February through to mid-May. While we move through the busy winter overhaul period, several challenging issues have emerged across the fleet in recent days – and we have had to review our vessel deployment and service plans. We want to give you a brief update on our plans to support services to /from Coll and Tiree.
MV Hebrides’ docking has been delayed, and MV Lord of the Isles will operate services to/from Coll and Tiree for longer than initially planned, up to and including 7 April.
Work is underway to update our booking system and timetables with these changes.
Current bookings and those made prior to the system being updated are subject to change and may be moved to a different vessel or sailing time. However, if your reservation is affected, we’ll be in contact with you as soon as we can, to let you know.
When work is taking place to update the booking system, amendments and new bookings for some sailings will be unavailable. This is temporary and will take place in phases, so please do check back later.
As is always the case, dates and details shared can change. If you are travelling on our services, please always check our service status information here on our website, or on the app for the very latest information on services to/from Coll and Tiree.
Finally, thank you for your understanding as we manage our way through this exceptional set of circumstances where challenges with several vessels in the fleet have converged at the same time, affecting their availability for service and capacity. Despite these major challenges, our focus remains on ensuring core services to all island communities.
Services between Oban-Coll-Tiree on 20 January, 27 January and 3 February will be reinstated following the redeployment of MV Isle of Arran to support Mull services between Oban-Craignure. She will also cover Colonsay services on those dates.
This follows the successful entry into service of a new major vessel to the network – MV Glen Sannox, which has allowed us to bring forth benefits to other routes on our network.
As always, to stay up to date with the latest information on the service status of each route, please continue to check our service status pages and app for these routes, check the X (formerly Twitter) feed - @CalMac_Updates, and sign up for SMS text subscription services.
Our thanks to our customers and the communities we serve – we appreciate the continued support and understanding while we bring further resilience to the network.