What do I need to know about checking in for my journey?
Simply arrive at the port on the day of travel ahead of the check-in closing time shown on your eTicket / booking confirmation. Bring your eTickets with you, ready to be scanned from your device, or you can print these at home if you prefer.
Follow the signs to the vehicle marshalling area, and the instructions of the marshalling crew
Passenger and vehicle check in times vary and can be between 5 minutes and 60 minutes before the advertised departure time. You'll find your latest check in time on your confirmation email or our timetables.
The check-in closure times are extremely important and failure to meet these times will result in vehicle space being reallocated. If there are vehicles waiting in the un-booked lane and you do not arrive for the displayed check-in closure time, the port staff will reallocate your space to a vehicle in the un-booked lane.