Contact us
How can I find out the latest updates from CalMac?
As we all know, the situation is changing on a daily basis. We will keep our advice, plans and procedures under constant review and we will keep you updated through our website. You can also follow us on social media @calmacferries on facebook and @calmac_updates on twitter for the latest updates on Covid-19.
I have further questions. Who should I contact?
If you have any further questions not covered here, email us at: enquiries@calmac.co.uk
You can contact us on 0800 066 5000 - but we hope you will understand that our Contact Centre is experiencing a high volume of calls and emails, and it may take a little longer than normal to answer you. Please do not submit a duplicate enquiry.
You can also follow us on Twitter for the latest updates @CalMac_Updates and if you have any questions - just send us a tweet from 08:00 a.m.- 08:00 p.m. 7 days a week. This is the best way for us to take in your questions/comments and get them to the right place.
If your enquiry is not essential or can be serviced via our website, please hold-off from contacting us at this time. If you have already contacted us by email, we will reply as quickly as we can.
If you are contacting us to request a refund, please complete our online form
Contact Centre Opening Hours
From Tuesday 24 March our Contact Centre will be open Monday - Sunday 8am - 5pm.