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Your guide to sailing disruption information


In the event of a disruption or cancellation to your sailing you can visit our Passenger Rights section to find out what you may be entitled to.

Claim Form

If you wish to make a claim, complete our online Passenger Rights Claim Form  within 2 months of the date of the disrupted journey.


Please note
If you've already submitted a Passenger Rights Claim and received an acknowledgement, there is no need to contact us regarding this claim. We are currently dealing with a back log and will respond to you as soon as we can. We would like to thank you for your patience.
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