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FAQs

Online Amendments

Frequently Asked Questions about online amendments - including amending online bookings, registering cards, restrictions and process.

List for Online Amendments

What amendments can I make to my booking online?

What amendments can I make to my booking online?: Find out more

Can I amend bookings that I have made by telephone?

Can I amend bookings that I have made by telephone?: Find out more

I need to change the vehicle details on my booking, can I do this online?

I need to change the vehicle details on my booking, can I do this online?: Find out more

Are there any restrictions to online amendments?

Are there any restrictions to online amendments?: Find out more

Why is the booking I made online not displayed in My Account?

Why is the booking I made online not displayed in My Account?: Find out more

I have made multiple changes to my booking online, can I review the amends I have made in my account?

I have made multiple changes to my booking online, can I review the amends I have made in my account? : Find out more

Why can I not change the lead name on my booking?

Why can I not change the lead name on my booking?: Find out more

Is there a cut off time as to when I can make an online amendment to my booking?

Is there a cut off time as to when I can make an online amendment to my booking?: Find out more

If during the amendment process, I change my mind, or the changes I want are not available, can I remove the changes and retain my original booking?

If during the amendment process, I change my mind, or the changes I want are not available, can I remove the changes and retain my original booking?: Find out more

I changed my contact details on my booking, why have they not updated in My Account?

I changed my contact details on my booking, why have they not updated in My Account?: Find out more

I have just made a booking and realise that I need to make an amendment. Can I make the amendment without having to log out and log back in to My Account?

I have just made a booking and realise that I need to make an amendment. Can I make the amendment without having to log out and log back in to My Account?: Find out more

I have a question that's not answered here. What should I do?

I have a question that's not answered here. What should I do?: Find out more