Calmac website search form
Back to Registering for an online account

I have a saved card on my account and when I called in, I was asked for characters from my password. I gave the wrong characters for my 3 attempts, but the advisor was still able to access my account. So why do you even ask for a password?

We ask a password if you have saved cards on your account. If you fail to provide the correct password after 3 attempts, our advisors can still access your account but they will not have access to your saved cards and you will be asked to provide your payment details.

How useful was this content?
0 / 5
average from 0 votes
Tell us your rating
Tell us your rating
Close Don't show again