How do I cancel my reservation?
Customers with existing bookings on any sailing until the 31 October 2020, who no longer wish to travel, can cancel their reservation and we will waive the £10 refund administration fee.
Any bookings made in the Winter 2020/2021 timetable (1 November 2020 - 25 March 2021) will be subject to a £10 refund administration fee - unless under normal circumstances where a cancellation fee is waived e.g. disruption to service.
If you do need to cancel a booking, you can begin that process by filling out our refund form here