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How do I make a reservation with gift vouchers?

If you have a gift voucher they cannot be used for online bookings. Just get in touch with our contact centre on 0800 066 5000 or +44 1475 650 397 (for International customers) or visit any port to make a booking with your gift vouchers. 

Please note - We discontinued the sale of gift vouchers on 1 April 2020. However, vouchers can still be redeemed, and we have extended the window in which you can do so in light of the current travel situation until 31 March 2022.

We will no longer accept gift vouchers as payment from 1 April 2022.

If you are unable to use your vouchers before this date, we will continue to refund unused vouchers until 30 September 2024.

Please send your unused gift vouchers, including your name and contact number by recorded delivery to the following address:  
  
Customer Contact Centre  
CalMac Ferries Limited  
Ferry Terminal  
Gourock  
PA19 1QP  

Once our team receive the vouchers, they will call you to process a refund. Once the refund has been processed, it can take up to 14 working days to complete. 

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