Why do I have to complete passenger registration on certain routes?

For voyages longer than 20 miles out to sea, we're required to collect passenger details (name, gender, date of birth), to comply with maritime law - specifically, Merchant Shipping (Counting and Registration of Persons on board Passenger Ships) Regulations 1999. If you're travelling on these routes, detailed below, we need to record your details in both directions. Your details can be recorded online, when you make your booking, or when making your booking with our Customer Engagement Centre or Port teams.

Ardrossan - Campbeltown
Campbeltown - Brodick
Coll - Tiree
Lochboisdale - Castlebay
Lochmaddy - Tarbert
Mallaig - Lochboisdale
Oban - Castlebay
Oban - Coll
Oban - Colonsay
Oban - Lochboisdale
Oban - Tiree
Tiree - Castlebay
Uig - Lochmaddy
Uig - Tarbert
Ullapool - Stornoway

We are aware that at present, personal data required by maritime law for longer sailings is being requested for all sailings on our online booking and ticketing platform. We are aware of this error in our system, and we are working with our supplier to resolve it.