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Covid-19 Customer Updates and Travel Advice
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Do I need to buy a ticket for my dog?

 

No, dogs travel for free. From 1 July when making a booking please let our team know if you are travelling with a pet and we will issue a zero-value ticket to help manage capacity in our designated onboard pet areas. Please call: 0800 066 5000 to add your pet to a booking.

The capacity of our vessels, and in our pet areas has been reduced due to social distancing guidelines. Therefore we ask customers, if they can, to leave pets in their vehicle during the crossing. 

Designated Pet Areas

The capacity of our vessels, and our pet areas has been reduced due to social distancing guidelines. Therefore, we ask customers, if they can, to leave pets in their vehicle during the crossing. 

When not in vehicles, pets will be allowed access to all outside passenger areas on most of our ships. Many of our larger ships have internal pet areas with seating provided for owners. When inside, passengers travelling with pets should remain in these areas. On some ships pets are not permitted inside.

As outlined above, dogs will require a zero-value ticket prior to travel.

It is CalMac's aim to make journeys as safe and comfortable as possible for all our passengers. Please take due care and show consideration for everyone on board.

Support Dogs

Support dogs  are allowed access to all passenger areas.  

For more information download the official Pet Policy and our pet leaflet, email enquiries@calmac.co.uk, or speak with any member of staff or crew.

Pet Policy [74KB]

Pet Leaflet [167KB]

Special Arrangements

Where special arrangements would be helpful to owners i.e. storing a pet in an  RSPCA  approved pet carrier or similar apparatus, provided by the owner, a location may be identified on the ship by prior arrangement with the port of departure. Owners should contact the port of departure at least seven days in advance of travel.

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