ISLAY:
Kennacraig (KEN) - Port Askaig (PAS), Kennacraig (KEN) - Port Ellen (PEL)
Be aware
Service updates
Saturday 2nd December
MV Hebridean Isles
The vessel was due to return from annual overhaul to provide a two-vessel service alongside MV Finlaggan from the 30th November. However, due to an emergent issue with the vessel's Port Main Engine the vessel remains in dock. A further update on her revised departure from dock and commencement of service will be provided on Sunday 3rd December
Saturday 2nd December and Sunday 3rd December
Due to delays in the annual overhaul programme, MV Finlaggan will continue to operate the published single vessel timetable.
Any impacted customers will be contacted directly by the ports.
Reason: operational
Last Updated: 01 Dec 2023 20:08
Supplementary information
Kennacraig Ferry Terminal - From Monday 13 November 2023
Preparatory site work will begin at Kennacraig. The North berth will also close 22 November to 15 December to allow re-pointing works but this will not prevent berthing or extend turnaround times. We would like to reassure customers and the Islay community that the preparatory work will not affect their ferry service, and that operations will continue as normal. This work is in preparation for major upgrade works at the port to make them ready for the new Islay vessels, which commence in January 2024. We will keep customers updated on the impact of these later works in coming weeks
Kennacraig Car Park
Please note, spaces are limited in the car park at Kennacraig.
Our new booking and ticketing platform is live across our system. We've shared all the information you need to know on our website. As always, our teams are available to support you as you get used to the new format. Read more.
Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.
Pedal Cyclists - Please note when travelling as a pedal cyclist in the event of a diversion disruption, transport between Port Ellen and Port Askaig cannot be guaranteed due to limited transport availability. Our staff will do all they can to support this. However, due to the volume of traffic at busier periods a transfer between ports may not be possible.
Connecting Services - For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.
Stay Safe - When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.
Payment Information - Contactless payment is quick and easy. If you're travelling with us, please do so using a contactless payment method. We accept MasterCard, Visa, Apple, Google or Samsung Pay. If you need assistance, please speak with a member of staff.
Last Updated: 01 Dec 2023 20:08
