Supplementary information

Until Further Notice

Due to an issue with MV Loch Seaforth's port mezzanine deck resulting in its removal from service, there will be reduced capacity onboard the vessel. All impacted traffic has now been contacted.

Until Further Notice

Due to a technical issue with the passenger gangway in Stornoway, foot passengers will be required to embark and disembark via the car deck. The Stornoway Port Authority will provide an update as soon as possible. 

Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.

Connecting Services - For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.

Stay Safe - When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.

Payment Information - Contactless payment is quick and easy. If you're travelling with us, please do so using a contactless payment method. We accept MasterCard, Visa, Apple, Google or Samsung Pay. If you need assistance, please speak with a member of staff.  

Last Updated: 19 Apr 2024 05:30