Do I need to book tickets ahead of every journey?
On bookable routes, yes, you need to book tickets ahead of your journey. On Turn Up and Go routes - wherever possible, we encourage customers to plan and purchase tickets in advance of travel.
Customers can now pre-purchase tickets online in advance of travel. Our new booking and ticketing platform offers an additional way for you to purchase your tickets from us, however, you'll still be able to purchase tickets via telephone, port offices, or from our vessel staff, where relevant.