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Additional Sailings and Service Changes
Back to Fares and retrospective refunds

Who is eligible to apply for a refund?

Customers with an island postcode for Harris, Lewis or Uist are eligible to apply for a refund.  

If you are a customer who is in any of those categories, please complete our short, dedicated refund form to apply for the difference in ticket price.  

Customers travelling between Lochmaddy/Ullapool instead of Lochmaddy-Uig will be paying the same fare as their normal route so are not required to complete this form. 

Complete Refund Form


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