Who is not eligible to apply for a refund?
Customers with a mainland or non-Harris/Lewis/Uist postcode are not eligible to claim unless one of the following exception criteria applies:
Vehicles carrying ambient, time-critical food or shellfish
Emergency response, medical and military vehicles
Close family critical illness, death or funerals
CalMac operations: critical travel during incident management
Council / Health and Social Care Partnership
Education (teachers, support staff etc)