Who will pay for the transport?
If the requested sailing is full for vehicles and there are no alternative sailings, customers will be supported to book as a foot passenger. Our team will then book a taxi for customers for any taxi company in the relevant area that have an account on our system. If there is no taxi company on account, *customers will then have to arrange their own transport from the ferry terminal to the NHS location, and then back to the ferry terminal. *Customers need to pay for the taxi and keep their receipts but they will be able to claim this cost back from Caledonian MacBrayne. If they are returning from hospital after being discharged, customers will arrange their own transport from the ferry terminal to their home.