Supplementary information

Until Further Notice

Due to an issue with the card machine on board, MV Hebrides will take cash-only payments until further notice. We apologise for any inconvenience this will cause.

Due to an issue with the vessels fresh water system, only a limited catering service will be available. There is currently no hot drinks available.

We apologise for any inconvenience caused.

Until Further Notice

Due to pier upgrades in Uig, please be advised that a minibus will be available to transport foot passengers from the port office to the vessel. Passengers will embark and disembark from the car deck.

Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.

Connecting Services - For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.

Stay Safe - When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.

Payment Information - Contactless payment is quick and easy. If you're travelling with us, please do so using a contactless payment method. We accept MasterCard, Visa, Apple, Google or Samsung Pay. If you need assistance, please speak with a member of staff.  

Last Updated: 18 May 2024 14:46