FAQs

Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds. 

If you plan to travel, we look forward to welcoming you.

Coronavirus protection measures remain in place. All of Scotland is currently at Level 0 of Scottish Government coronavirus protection levels, and from 9 August will move beyond Level 0.

In terms of ferry travel, face-coverings in our ports, offices, and indoor areas of our vessels are mandatory - unless exempt.

If you plan to travel, we look forward to welcoming you.

When planning travel, we ask that all of our customers continue to plan ahead for travel and book wherever possible. Before travel - check our safer travel rules, which we need everyone to follow to help us all exercise care and caution, while we work together to keep our crews, our customers and the islands we serve safe.

Find out more about Safer Travel with CalMac  
Find out more about Scottish Government voluntary pre-departure testing