Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds.
Covid-19 hasn't gone away. We're exercising care and caution. Help protect one another, our crew and the islands we serve by following our safer travel guidance. On public transport, you must by law wear a face covering, unless you are exempt, in our ports, offices, and indoor areas of our vessels.
When planning travel, we ask that all of our customers continue to plan ahead for travel and book wherever possible.