FAQs

Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds. 

Covid-19 update - Omicron variant  

The Scottish Government have outlined new guidance about the COVID-19 omicron variant. We have robust protocols in place and ask all passengers to help protect one another, our crew and the communities we serve by following each one of our safety mitigations outlined in this section of our website.

We will continue to keep customers informed of any changes. In the meantime, please make every effort you can to follow the guidelines in place, including the wearing of a face covering, unless you are exempt, in our ports, office and indoor areas of our vessels - this is required by law.

Find out more about Safer Travel with CalMac  
Find out more about Scottish Government voluntary pre-departure testing