I can’t find the timetable for my route on the app
The app delivers timetable search results for all routes. The results returned will not be a ‘live’ picture of services at that time – instead, they are an enhanced, easy to read excerpt of the timetable for the route and date you have selected.
To get the most up to date information - it’s best to team this with the information on our service status pages. These show the very latest information on the service for your route.
And then, before you search the timetables again:
Try an alternative date. In some cases, a service may not be available on a particular day or a particular time. View / download the timetable pdf and check the notes for details on whether you need to try a different date, time or port.
Check whether our timetable for the period you are searching is available. Timetable data for the summer period from 28 March 2025 - 19 October 2025 is published. Please do keep in mind that due to delays to annual overhaul and vessel availability there are / will be several service and deployment changes across our network. Our booking system and timetables for these routes are currently being updated – and this means that some timetables may not yet be available, and some sailings may be displayed on the timetable search results which will later change. Please read our customer update to find out more on the routes this affects and the latest information to support you.
Check the service status of the route to see if there’s any service information published for the date, time and service you’ve searched for which would affect the sailing’s availability.
Or check back later as it may be that work is underway in the background by our team to update the sailings data in the system.
The timetable search function is not yet available via the website – however, you can access, view and download our published timetables for every route, or use the app, as outlined above.