What is the refund policy due to Covid-19?
We will refund the full cost of your ticket back and the £10 administration charge will be waived. This policy will be in place until 31 October 2020.
Any bookings made in the Winter 2020/2021 timetable (1 November 2020 - 25 March 2021) will be subject to a £10 refund administration fee - unless under normal circumstances where a cancellation fee is waived e.g. disruption to service.