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Customer update - expected weather disruption during the festive period

Customer update - expected weather disruption during the festive period  

Currently, adverse weather conditions continue to be forecast over the next week and are expected to cause disruption on some of our services. 

Although these weather conditions are not unusual for the winter period, with the busy festive season here, we know many of our customers have plans to travel to and from the islands to visit friends and family. 

Our response 

While we can't control the challenges the weather presents, our committed team will continue to work hard to reduce the impact on communities and customers wherever we can.  

Our crew will monitor the situation and respond to limited weather windows by operating untimetabled services whenever they can do so safely. If you are travelling with us, please stay in touch, as outlined below.  

We are working with local communities to ensure priorities around the transportation of goods and services are understood and supported. Our dedicated frontline staff are talking to our regular customers daily to make sure that, where possible, essential goods and services are being moved. 

How to stay in touch  

We will keep our customers updated on each route via our service status and information pages and on our @CalMac_Updates page on X (formerly Twitter), and we'll keep these platforms updated as the week progresses.

Thank you to our customers and communities for your patience, particularly at this time of year - and thank you to our colleagues who are working hard to provide the best service possible. As always, we will do our very best to serve the island communities and all our customers.  

Thank you

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