Customer Update: Storm Bert - Advice and information for our customers
Storm Bert - Advice and information for our customers
Updated: 21 November 2024, 14:30
With the arrival of Storm Bert expected on Saturday 23 November, adverse weather conditions are predicted to affect parts of Scotland.
The Met Office has issued weather warnings and at the point of publication of this customer update this deep area of low pressure is predicted to bring a spell of heavy rain, snow and strong winds to much of the country over Saturday 23 November and Sunday 24 November. The weather warning advises that power cuts may occur, with the potential to affect other services, such as mobile phone coverage, public transport and roads.
Our services
With the arrival of such conditions, it may be that some of our services may be delayed or cancelled across the network to ensure the safety of customers and colleagues, which is our priority. We will keep customers updated with the latest information via the service status and information pages, our app and our X (formerly Twitter) page @CalMac_Updates.
Planning ahead
Please always check our service status and information before you set off.
With road conditions and bus, train services expected to be affected, please consider building in extra time for your journey to ports and ferry terminals.
Also follow our advice on staying in touch with us too - as circumstances and conditions can change at short notice. In addition to checking service status and information which carry the latest information on each route, you can stay connected by:
downloading our app
signing up to our text subscription service for your route
and follow us on X (formerly Twitter) @CalMac_Updates.
Should you need to contact us, direct message or tweet us at @CalMac_Updates from 8am-8pm, 7 days a week, or call our customer engagement centre.
You can also find out more about our decision-making process around weather related disruptions on the Frequently Asked Questions section of our website.
Take care. Thank you.