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Find the right ticket for your journey

From single or return journeys, to island hopping, to frequent travellers - we have options for everyone.

We offer a range of ticketing products across our two types of routes - bookable routes, and Turn Up and Go routes.

You can buy your tickets in advance of travel, across all our routes. The best way to buy your ticket is online*, here on our website, where you can also register for your online customer account - for faster bookings and amendments, and quick access to all of your tickets and reservations.

When you buy a ticket online, you'll immediately receive an eTicket direct to your inbox. Each eTicket has a QR code, meaning you'll instantly be ready to board. There's no need to print at home or collect tickets from the port - eTickets can be scanned from your device.  

*Read about alternative ways to buy your tickets here. Some exceptions apply to concession products - read here for details. Bookings for commercial and haulage vehicles are handled directly through our port offices - read our commercial FAQs for full details. All tickets are subject to our Conditions of Carriage.

Click on the following links for more information on our ticket options, and their validity, across our two types of routes:

• Bookable routes

• Turn Up and Go routes

Bookable routes

On our bookable routes, you can book your ticket online in advance of travel - and in so doing, you'll be reserving space(s) on a particular sailing. View a list of our bookable routes here.

Many of our bookable sailings book up quickly so, to avoid disappointment, we strongly recommend booking your ticket in advance - whether you're travelling with your vehicle, your bicycle, or as a foot passenger. 

Single tickets for bookable routes

Single tickets for bookable routes are valid for travel in one direction, for the specific sailing you have booked, and only for the date and route printed on them.

Return and multi-island tickets for bookable routes

Return and multi-island (multiple trip) tickets for bookable routes are valid for the specific sailings you have booked, and only for the dates and routes printed on them.

The multi-island option makes it easy to plan an island-hopping adventure

Amendments and refunds for bookable routes

We know that sometimes things don't go to plan, so we've made it simple to amend your reservation. You can amend your booking free of charge right up to check-in-closing time for your booked sailing.  Full details about booking amendments can be found here.

If you need to cancel your sailing, we offer refunds on most tickets - as long as you have not used them, and that you are making the cancellation more than 24 hours prior to the date of travel. Administration fees may apply.  Full details about our refund policy can be found here.

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Turn Up and Go routes 

A number of our short or frequent services are Turn Up and Go routes. On these routes, you can pre-purchase your ticket online in advance of travel, however, you'll not be reserving space(s) on a particular sailing. Simply show up at your port of departure, and travel on the next available sailing. View a list of our Turn Up and Go routes here

When travelling on a Turn Up and Go route, remember that your ticket does not constitute a reserved space on a specific sailing. Therefore, we encourage you to plan ahead as your first choice of sailing may not always be available, especially at busy times. Always check the service status of your route before you travel.

Single tickets for Turn Up and Go routes

Single tickets for Turn Up and Go routes are valid for one single journey, in one direction, on the specfic route you have chosen. When you pre-purchase a single ticket online for a Turn Up and Go route, you'll be asked to select a departure date, but you can use the single ticket at any time, on any sailing, during the timetable season for which you've purchased it - either winter or summer. Our timetable pages advise the date periods for each winter/summer season.

Return tickets for Turn Up and Go routes

Return tickets for Turn Up and Go routes are valid for one return journey, on the specfic route you have chosen. When you pre-purchase a return ticket online for a Turn Up and Go route, you'll be asked to select outward and return departure dates, but you can use the return ticket at any time, on any sailing, during the timetable season for which you've purchased it - either winter or summer. Our timetable pages advise the date periods for each winter/summer season.

10-journey tickets for Turn Up and Go routes

10-journey tickets are a convenient option for frequent travellers on our Turn Up and Go routes - they offer 10 single journeys, in either direction, on your chosen route. Simply set up an online customer account and, when purchased, your 10-journey ticket will be sent direct to your inbox with a QR code, and will also be accessible through your account. Each time you travel, your QR code will be scanned and a single journey deducted.

A 10-journey ticket is valid for use during the timetable season - winter or summer - for which the product was purchased. Our timetable pages advise the date periods for each winter/summer season.

For more detailed information on our 10-journey tickets, read our frequent traveller section.

Validty of Turn Up and Go single, return and 10-journey tickets

When making your purchase, please bear in mind that Turn Up and Go tickets are valid for use only in the timetable season for which they are purchased - either winter or summer. They cannot be used outside the timetable period you have bought them in, and they are non-refundable. 

This also applies to 10-journey tickets - all 10 journeys must be used within the timetable season for which they have been purchased, and cannot be amended or carried over into the subsequent timetable season.

Unused tickets - including unused journeys on 10-journey tickets - are non-refundable, so its important that you consider how you plan to use your ticket carefully before purchasing.

Purchasing 10-journey tickets online? - 10-journey tickets for the next timetable period will be available for sale close to the beginning of any forthcoming timetable period. Please remember that they cannot be used until the new timetable period begins.

10-journey tickets for the Winter 2024/2025 timetable period (21 October 2024 - 27 March 2025) are now available to purchase. When purchasing online, select the W-24 option on our online booking system, these tickets can be used until 27 March 2025.

When travelling on a Turn Up and Go route, remember that your ticket does not constitute a booking for a specific sailing. Therefore, we encourage you to plan ahead as your first choice of sailing may not always be available, especially at busy times. Always check the service status of your route before you travel.

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Where can I buy my ferry tickets?

The best way to buy your ticket is online, here on our website, where you can also register for your online customer account - for faster bookings and amendments, and quick access to all of your tickets and reservations.

However, you can also buy your tickets over the telephone with our Customer Engagement Centre, in person at one of our port offices or, on some routes, on board the vessel itself. Full details can be found in the table below.

From Friday 25 October when you purchase tickets at our ports or on board, the ticket design will look a bit different. Find out more. 

Firth of Clyde 

• Arran

• Bute

• Cowal

• Cumbrae

• Kilcreggan / Rosneath

Southern Hebrides

• Colonsay

• Gigha

• Islay

• Kintyre and Campbeltown

Inner Hebrides

• Coll

• Iona

• Kerrera

• Lismore

• Ardnamurchan and Morvern

• Mull

• Tiree

Skye, Raasay and Small Isles 

• Skye

• Raasay

• Canna

• Eigg

• Muck

• Rum

Outer Hebrides

• Barra

• Benbecula

• Berneray

• Eriskay

• Harris

• Lewis

• North Uist

• South Uist

 Tickets and Reservations FAQs