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FAQs
- Commercial Vehicles
- Advance booking required for a commercial vehicle?
- Will you carry unaccompanied vehicles?
- Check-in times for commercial vehicles?
- Commercial Vehicle Rates
- Livestock vehicles. Do you allow four tier floats on your ships?
- What regulations apply to livestock vehicles?
- Can the ship's master refuse to carry a livestock vehicle?
- Do you inspect commercial vehicles before they're allowed on board?
- Lashing points - does my commercial vehicle need to be lashed to the deck?
- Weight declarations - what do I need to be aware of before I travel?
- Tracked vehicles
- Dangerous goods - I have a cargo of dangerous goods. Can I use your service?
- Diesel driven machinery - Do you carry vehicles fitted with diesel driven machinery?
- Live shellfish cargo
- Refund for cancelled commercial reservation?
- I have a question that is not answered here. What should I do?
- I am a commercial customer. How can I receive communications about our bookings, tickets, and any disruptions in relation to our bookings?
- When travelling on a vessel with an enclosed car deck, when should commercial vehicles start engines prior to disembarking?
- Disruptions
- Staying Informed
- Latest Customer Update - MV Loch Seaforth May 2021
- Weather disruptions
- Technical disruptions
- What criteria are used when deciding whether or not to sail in bad weather?
- A cancellation or delay can have a knock-on effect for other services; who is responsible for the managing of these?
- What about technical breakdowns?
- Each ship has qualified engineers on board; why does it sometimes take so long to get ships back into service?
- I have requested a refund. It has not yet been processed. However, my cancelled service is being reinstated, and I would now like to travel.
- I would like to travel on a reinstated service, but have already received my refund.
- How do I cancel my booking and request a refund?
- Gourock Diversion
- Are customers affected by disruptions eligible for compensation?
- Your guide to sailing disruption information
- Latest update on services: 29 March 2023
- Service Status icons and what they mean
- Customer FAQs - Arran Service diverting from Ardrossan to Troon
- Registering for an online account
- I made my booking via telephone and asked your advisor to set up an account for me, but I haven't activated it yet. Will my bookings be visible once I log in?
- Does the online customer account activation email expire?
- How do I reset my password?
- How do I delete my online account?
- Are personal details on my online customer account secure?
- I have a saved card on my account and when I called in, I was asked for characters from my password. I gave the wrong characters for my 3 attempts, but the advisor was still able to access my account. So why do you even ask for a password?
- I provided the wrong password 3 times when I called to make or amend my booking. Will this new booking or amendment still display in my online account?
- Why register for an online customer account?
- How do I review and update my personal details?
- Online Amendments
- How do I amend my booking online?
- I have made multiple changes to my booking online, can I review the amends I have made in my account?
- Can I use one of my saved cards when I call in to make a new booking or an amendment?
- Why must I register a card before I can amend my booking online?
- I am adding a payment card to my Saved Cards in My Account. Will this make a charge to my card?
- There is no Amend Booking button next to the booking I want to change. What should I do?
- Can I amend bookings that I have made by telephone?
- What does Payment Pending mean?
- Are there any restrictions to online amendments?
- Why is the booking I made online not displayed in My Account?
- Why is the booking I made by telephone or at a port office not displayed in My Account?
- Why can I not change the lead name on my booking?
- Is there a cut off time as to when I can make an online amendment to my booking?
- If during the amendment process, I change my mind, or the changes I want are not available, can I remove the changes and retain my original booking?
- I changed my contact details on my booking, why have they not updated in My Account?
- I have made changes to my contact details and the change is not displaying on the Summary page. Has this been changed on my booking?
- Is there a time limit to complete my amendment?
- I have just made a booking and realise that I need to make an amendment. Can I make the amendment without having to log out and log back in to My Account?
- I need to change the vehicle details on my booking, can I do this online?
- I have a question that's not answered here. What should I do?
- Why am I unable to register my company credit card?
- How do CalMac store my saved card details?
- My card is displaying as expired in my Account, what should I do now?
- I have a valid saved card in my account. Why am I still unable to amend my booking online?
- What amendments can I make to my booking online?
- Tickets and Reservations
- What is RET?
- Do you offer a discount for large groups?
- I already have a ticket. Can I use it to reserve online?
- How do I make a reservation with gift vouchers?
- What should I do if my online payment isn't accepted?
- Debit card changes
- Why do I have to complete passenger registration on certain routes?
- I have a question that's not answered here. What should I do?
- Can I buy and use gift vouchers?
- Do children travel for free?
- Where can I find your coach and mini-bus rates?
- Gourock to Dunoon Passenger Service FAQs
- Can I check my reservations online?
- How are payments from customers travelling as patients with NHS Highland changing - and what do I need to know?
- Why are you not offering a non-landing cruise ticket for Mallaig to the Small Isles?
- Free travel Initiative for Ukrainian refugees
- I use my bank/credit card for purchasing my ferry tickets online. How might the latest changes to Multi Factor Payment Authentication affect my next purchase?
- Have your multi-journey tickets changed?
- Have your one-month season tickets changed?
- Refund Request
- Information on our booking and ticketing system
- Is your Mallaig - Small Isles service bookable?
- What payment methods do you accept?
- I have made my reservation but cannot see my eTicket in my inbox?
- Do I need to print/receive my tickets in advance?
- Will I receive confirmation of my booking?
- I am travelling in a different car from my booking, do I need to let you know?
- I am travelling in a hire car and don't have the car details, can I book online?
- When do I pay for travel?
- Where can I purchase my ferry tickets?
- What happens if I lose my ticket?
- How do I cancel my reservation?
- How do I amend the details of my booking?
- Can I get a refund for my ticket?
- Do I need a ticket for my pet?
- Do I need to pay for my bicycle?
- How do I board the ferry with my bicycle?
- Can I take my kayak, canoe, surfboard or paddleboard on the ferry?
- Can I travel with a roof rack or bicycle rack on my car?
- Can I buy an island hopping ticket online?
- How long are my tickets valid for?
- How do you charge for vehicles?
- I've lost my booking reference number. What do I do?
- Do you offer discounts for over 60s?
- Do you offer discounts for vehicles of Blue Badge Holders?
- I have a vehicle, do I need to make a reservation?
- Do I need to make a reservation for my motorcycle?
- Can I make a reservation for more than one vehicle on one booking?
- What routes can I make a reservation for?
- I'm a foot passenger, do I need to make a reservation?
- Which browsers are compatible with your online booking process?
- I missed my sailing - what happens now?
- Foot passenger refunds and amendments
- I'm making a reservation online. There are no vehicle tickets - spaces left. Can I book as a foot passenger online?
- I'm travelling as a foot passenger. Up to what point, prior to sailing, are tickets available to buy online?
- If a sailing is full online can tickets be bought at the port?
- Updates to our booking and ticketing system
- Can I take my motorhome or campervan to Tiree?
- Stored Credentials
- On the ferry
- I have reduced mobility. Can I stay in my car during the crossing?
- Can I bring my pet on the ferry?
- Can I buy food and drink on board?
- If there's an emergency what should I do?
- Passenger Safety Video
- What safety checks do you do?
- Do you cater for special dietary requirements?
- I've never driven a vehicle on to a ferry before. What do I do?
- Are there any potential hazards I need to be aware of?
- Is there a place where I can store my luggage on board?
- Is smoking allowed anywhere on board?
- I get seasick, where is the best place to sit?
- Are there any restrictions to my travel if I am pregnant?
- Do you have Wi-Fi on the ferry?
- Can I bring dangerous goods on board?
- Can I bring a firearm and ammunition on board?
- I have a question that's not answered here. What should I do?
- I lost property whilst travelling, what should I do?
- Food and drink on board
- I'm taking my electric vehicle onto the ferry - what information do I need to be aware of?
- Before you go
- Is there a baggage allowance?
- I have a question that's not answered here. What should I do?
- Do I need my passport to travel on the ferry?
- What are the driving distances between the ports?
- Why has the ferry left before the timetabled departure time?
- Can I be asked to come back later if I arrive too early at the port?
- Can I find out about sailing disruptions or cancellations before I travel?
- I have reduced mobility or need extra help, what assistance do you provide?
- What facilities do you have at your ports?
- What are the sat nav codes for your port offices?
- Can I get a bus or train to your ports?
- Arran - Cycling Information
- What information do I need to be aware of prior to taking a caravan, motorhome, campervan, or boat on a trailer onto our ferries?
- Changes to motorhomes, campervans and caravans standby process
- What information do I need to know when travelling on the Claonaig - Lochranza service?
- What information do I need to know when travelling on the Lochaline - Fishnish service?
- I am travelling with my bike, is there anything I need to know before I travel?
- My tickets have been emailed to me. What paperwork do I need to bring for boarding the ferry?
- Where do I find my tickets?
- What do I need to know about checking in for my journey?
- Pre-travel checklist and advice
- Customer FAQs - Arran Service operating from/to Troon
- ORCA Mini Cruise Experience & Ocean Conservationist Experience FAQs
- Advance Standby
- Why change from Waitlist to Advance Standby? What's the benefit?
- What will the criteria be in order to qualify for Advance Standby?
- What time will I be able to apply for an Advance Standby request if I fit the criteria?
- What if my reservation has not been confirmed before the final 12 hours?
- Will we have to pay at the time of making the Advance Standby request?
- What if my Advance Standby sailing becomes available, but I no longer wish to travel?
- What if my Advance Standby booking doesn't become available - will I get refunded?
- When is Advance Standby offered?
- What happens if I am offered a space onboard?
- How will the criteria be applied?
- What about current emergency protocols? Will these be impacted?
- How is the Advance Standby process managed?
- I am a block booking customer, what will happen to my block bookings that are currently Waitlisted?
- When will Advance Standby come into effect?
- Is Advanced Standby operating on Oban-Craignure and Oban-Coll-Tiree routes?
- Tickets and Reservations
- Timetable Consultations
- CalMac Latest Customer Updates
- Customer Update - Port Ellen Terminal Development Project
- Customer Update - Peel Ports' temporary closure of Irish Berth at Ardrossan
- Customer Update: How we are responding to current disruptions
- Customer Update: Storm Dudley and Storm Eunice - Advice and information for our customers
- Customer Update: Ongoing weather disruption from 23 February
- Customer Update: Information on delays within our annual overhaul schedule and how this will affect our service
- Customer Update: Ardrossan to Brodick route - 22 April 2022
- Customer Update: Ardrossan to Brodick route - 28 April 2022
- Customer Update: MV Hebrides 19 May 2022
- Customer Update: MV Hebrides 22 May 2022
- Customer Update: Mallaig - Armadale Timetable Changes
- Customer Update: MV Loch Frisa - Oban to Craignure
- Customer Update: MV Hebrides 27 July 2022
- Customer Update: Winter Timetables September 2022
- Customer Update: Summer Timetable 2023 Publication and Bookings
- Customer Update - Summer Timetable 2023 Bookings for Mallaig routes
- Customer Update - Uig Harbour scheduled to reopen 23 March
- Customer Update - 'Waitlist' is changing to 'Advance Standby'
- Customer update - Summer 2024 timetables
- Customer Update - New Islay Vessel Port Enabling Works
- Customer Update - Rothesay (Bute) Harbour Works, May 2024 - February 2025
- Customer Update: Retirement of MV Hebridean Isles
- Customer Update: MV Alfred Customer Update
- Customer Update - Arran services
- Customer Update - Winter timetables 2024-2025
- Customer Update - Mallaig - Small Isles services
- Customer Update - Sconser - Raasay services
- Customer Update - Mallaig - Lochboisdale (South Uist) services
- Customer update - Kennacraig - Islay services
- Customer Update - Oban - Craignure (Mull) services
- Customer Update - Oban - Castlebay (Barra services)
- Customer Update: Storm Ashley - Advice and information for our customers
Every journey starts a story
CalMac Shop
Contact
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Travel Trade
- Fares
- Travel Trade Planner 2019
- Mount Stuart - Tour to the Isle of Bute
- Bruichladdich Distillery - Tour to the Isle of Islay
- Kinloch Castle - Tour to the Isle of Rum
- Sound of Mull | Sound of Mull Sight Seeing Sail
- Mull, Staffa and Iona - Tour to the Isles of Mull, Staffa and Iona
- Brodick Castle - Tour to the Isle of Arran
- Oban and the Outer Hebrides - Coach Hopscotch 4
- The Ultimate - Coach Hopscotch 6
- Useful Information
- Travel Trade FAQs
- Is there restrictions on the amount of coaches that you can carry?
- How long are tickets valid for?
- What happens if I don't make the check-in time?
- Who do I contact to book a coach?
- I have a coach under 6M, who do I call to book?
- I have a large group of passengers travelling, do I need to book?
- How do I pay for a booking?
- I have made a reservation; how do I manage my booking/s?
- Is the cost of the coach inclusive of passengers?
- Can I arrange a meal on board?
- Can I book a coach online?
- Can I check availability for a coach online?
- How do I collect my tickets?
- I've lost my tickets, will I need to pay again?
- If I arrive with a coach that is larger than booked what will I still be able to board?
- What happens if I am late for my sailing?
- What will happen if I don't arrive for my sailing?
- Can passengers stay in the coach for the duration of the sailing?
- What is the procedure if there is an emergency?
- What if any passengers feel unwell, what do we do?
- Are there sleeping berths on board?
- Is there free parking at the port?
- Will I be charged for a cancellation?
- Travel Trade Planner 2023
- Food & Drink
- Travel Trade NEW
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- Meet the Travel Trade Team
- Travel Trade Pre-boarding Information
- Contact the Travel Trade Team
- Key Operational and Customer Experience Projects
Careers at CalMac
Helpful Tips
Competitions
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CalMac Blog
Love Local
Brilliant Island Breaks
Win a holiday on the Isle of Skye in September!
CalMac & Friends Competition Entry Form
Win a break on the whisky isle of Islay including 2 distillery tours
Win | Arran Music & Malt Festival
Win tickets for a group of 4 to MOKFest in Campbeltown this August
Digital Day Competition
Gift Voucher Competition Terms & Conditions
Win £50 CalMac Gift Vouchers this month
Win £50 worth of CalMac Vouchers
The Heb - Race on the Edge prize draw terms and conditions
The Heb - Race on the Edge prize draw entry form
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CalMac Performance Data Browser
Press Releases
- Official statement on Ullapool linkspan
- Transport Minister visits MV Loch Seaforth
- CalMac chief praises first Scottish Rural Parliament
- Investment for Ullapool harbour set to enhance ferry services
- MV Coruisk in service as harbour improvements continue
- Debit card changes
- CalMac warns of possible severe weather disruptions
- New date set for Ullapool harbour linkspan closure
- CalMac update on plans for MV Loch Seaforth and Ullapool linkspan works
- CalMac congratulates those shortlisted for RYA Scotland's awards in Glasgow
- Caledonian Macbrayne confirms sponsorship of Bee's Knees customer focus award
- Caledonian MacBrayne prepares for digital transformation roll-out during 2015
- Tune up, tune in - CalMac Culture's search for new music talent launches for 2015
- Crest of a wave! CalMac proud to be first the ferry operator to receive VisitScotland 'Taste Our Best' accreditation
- Fares harmonised for duration of Ullapool upgrade work
- Ullapool Harbour improvements bring temporary diversion
- New timetables go live for extra Stornoway-Ullapool sailings
- CalMac's MV Finlaggan wins international safety award
- Cheaper ferry fares make island travel more affordable
- CalMac's MV Argyle hosts Les Gitanes with Jazz on the Ferry wowing passengers
- Holiday boost for Huntington's disease awareness
- Extra Sailings for Arran
- RET Fares 2015/16
- Inverness and Thurso band Gabbro picks up festival slot at CalMac Culture Music finals
- Tasty! Shopping locally nets nomination for CalMac at Scottish Food and Drink Awards
- Temporary Ullapool diversion starts next week
- Caledonian MacBrayne issues safety warning over swimming at the Armadale ferry port
- Write at the water's edge! CalMac sails in with the stars of Colonsay Book Festival
- A delicious prospect! Caledonian MacBrayne sails into Expo on the crest of a tasty wave
- Block aid! CalMac ferry could become production Lego model with public support
- New study reveals economic impact of CalMac services
- Caledonian MacBrayne nominated Best Sea Carrier at National Coach Tourism Awards
- It's Alright! Islanders become the singing stars of new CalMac and Friends campaign
- Ferry bosses seek public's view on future of lifeline services
- Caledonian MacBrayne's Oban port office becomes melodious concert hall for a day
- Extra summer sailings for Stornoway - Ullapool
- CalMac to resume full Stornoway Ullapool service
- Fishy first! Gigha Halibut runs pop-up tasting on Caledonian MacBrayne's MV Finlaggan
- Young movie makers in the frame for first CalMac Culture Screen
- CalMac bosses thank communities for input
- CalMac secures 'Global' recognition for customer service standards
- Acclaimed CalMac author from Coll to host book signing session on ferry MV Clansman
- Crew of CalMac's MV Finlaggan is highly commended at Scottish Transport Awards
- CalMac acts to protect ferry services in the face of industrial action
- Race is on for Barrathon runners
- RMT strike will fail to close CalMac network
- Disruption but third of CalMac routes stay open
- UK's largest ferry network operator picks up two awards at marketing presentation
- All aboard for craft ale tastings
- CalMac pushing to minimise disruption in face of RMT strike
- CalMac working to get services back to normal as RMT strike off
- CalMac sails in to support Butefest
- North Ayrshire branch of RSPB provides free wildlife spotting info on MV Caledonian Isles
- CalMac author Julie Clarke on board again for special book signings
- Colonsay tipple is toast of the Lord of the Isles
- MV Hebrides out of service
- Caledonian MacBrayne is first UK ferry operator to gain Living Wage accreditation
- Wemyss Bay Harbour improvement work
- No penalty for cashing in CalMac multi journey tickets
- New joint ticketing brings alternative route to Bute
- CalMac ships record 50 sightings of whales and dolphins as part of OceanWatch survey
- Transport Scotland asks CalMac to go out for consultation on enhanced timetables for Summer 2016.
- CalMac helps bring pedal power to Craigmarloch School
- CalMac wins best ferry company category at inaugural The Independent Travel Awards
- Major environmental and economic benefits from cutting edge technology at CalMac
- Evacuation can't keep CalMac customer team from carrying on
- Exhibition of historic Caledonian MacBrayne memorabilia proves popular at Lochmaddy
- Last call for summer timetable consultation
- CalMac finalises dry dock refit programme
- Sgoil Lionacleit students learn about marine career opportunities on board MV Hebrides
- First ever responsible business nomination for CalMac at Scottish Business Awards
- CalMac warns against unnecessary travel in face of Storm Abigail
- CalMac promises a dram good time with Whisky Pass
- CalMac delivers more than two thirds of services in the face of Storm Abigail
- New campaign focuses on ferry affordability
- CalMac Culture Screen winner's prize film goes live on Caledonian MacBrayne website
- Third hybrid ferry launches on the Clyde
- Gourock Rothesay journey time extended
- CalMac is first ferry company to pick up Contact Centre Association global award
- MV Coruisk start date confirmed for Gourock-Dunoon
- CalMac meets weather challenge with emergency timetable
- CalMac runs 75% of services in face of Storm Frank
- CalMac makes ferry tale come true for three-year-old super fan from Argyll
- New CalMac summer timetable brings benefits across West Coast
- Largs Ferry Terminal Upgrade
- Tail end of Storm Jonas to cause ferry disruption
- CalMac pulls out all the stops to get services through to west coast communities - but disruptions persist
- Storm Henry - advice for customers
- CalMac picks up first ever Creative Business prize at Arts and Business Scotland Awards
- Safety evacuation system upgrade for MV Loch Portain
- Horsing around over for Twilight Sparkle as CalMac staff rein her in to return to Alice
- New film encourages CalMac careers
- Tune in to CalMac Culture Music 2016
- Port Ellen temporary closure
- CalMac giveaway for National Ferry Fortnight
- Safety evacuation system upgrade for MV Coruisk
- Wemyss Bay to reopen for Easter
- CalMac lends backing to inaugural P1 Scottish Grand Prix of the Sea at Inverclyde
- Caledonian MacBrayne makes positive steps towards reducing greenhouse gas emissions
- CalMac takes title at National Tourism Awards
- MV Argyle returns to service at Wemyss Bay pier
- Increased service to Mull starts
- First day for MV Isle of Lewis in Oban
- Bus link agreed for new Lochboisdale Mallaig service
- CalMac announces new single dive support contract
- New disruption warnings keep customers better informed
- CalMac enlists the unlikely help of the 'Eejits' to show millennials what they're missing
- Arran route first for new mobility access trial
- CalMac's Small Isles ferry becomes the latest in the fleet to achieve Taste Our Best status
- CalMac backing brings national science workshops to remote areas for the first time
- CalMac goes Gaelic with social media
- Renewed global customer service standards secured
- CalMac commissioned report looks at next 25 years' Argyll and Clyde marine economy
- Stornoway and Ullapool route will be first to pilot changes to CalMac's ticketing system
- Buying, selling and serving local gives CalMac a nod at the Scottish Food and Drink Awards
- CalMac welcomes tender award
- Finlaggan on full service for Islay whisky festival
- Extra Islay sailings
- Caledonian MacBrayne's free public access wi-fi rollout progressing across network
- CALMAC STATEMENT ON MALLAIG-ARMADALE ROUTE
- Three shortlistings for CalMac teams at the Scottish Transport Awards in Glasgow
- Eyes west! Thirty yachts arrive at Lochmaddy to take part in inaugural St Kilda Challenge
- And they're off! Racers and cruisers head for UK's remotest outpost in St Kilda Challenge
- Inaugural St Kilda Challenge hailed as great success as Moonstruck Too takes victory
- CalMac port office in Tarbert, Harris, gets new community defibrillator from charity
- CalMac hails success of P1 Scottish Grand Prix of the Sea
- Greenock's Demi takes top award for saving the big day
- CalMac boosts Craignure's first aid capability
- CalMac puts focus on healthy eating on-board
- CalMac charters replacement vessel to increase Islay capacity
- CalMac announces extra capacity for Islay
- MV Hebridean Isles returns to Islay
- MV Catriona starts final sea trials
- A right royal appointment! Lochmaddy port assistant invited to meeting with The Queen
- Ship shape on the beach! Kind-hearted staff at CalMac set about cleaning up Lunderston
- Two school pupils given innovative, new engineering work placement by CalMac
- Let them eat cake - CalMac staff in Mallaig bake up a super-sweet £500 for MS Society
- Port Ellen temporary closure
- CalMac announces new routes for winter timetable
- Ferry urgent! Less than 40 days left to make young ferry fan's Lego dream come true
- CALMAC SIGNS FERRY AND HARBOUR SERVICES CONTRACTS
- CalMac unveils plans for "new era" in west coast ferry services
- One way system trial for Oban Pier
- Mallaig Armadale winter timetable now available
- Ferry improvements bring economic boost for islands
- Media statement - MV Hebrides, Lochmaddy
- CalMac confirms additional sailings to help ease disruption
- Update following yesterday's incident with MV Hebrides in Lochmaddy
- CalMac issues weather warning
- MV Hebrides will proceed to dry dock in Greenock
- MV Hebrides update and latest contingency plans
- MV Hebrides leaves Lochmaddy harbour bound for the Clyde
- New west coast ferry contract starts
- Ferry operator's MD to step down
- CalMac training comes closer to home for apprentices
- And the winner is... CalMac shortlisted for two prestigious National Transport Awards
- MV Hebrides to leave dry dock and resume service
- MV Hebrides leaves dry dock and successfully completes sea trials
- UK awards recognise Caledonian MacBrayne efforts in 2015 with special commendations
- CalMac at home on the sea - pushing the boat out with Skipinnish for unique film
- CalMac's greatest fan, globe-trotting tales, good food for all - welcome to Caledonian MacBrayne's travel and tourism conference
- Caledonian MacBrayne named as the Living Wage Foundation's Scottish Champion 2016
- Timetable amendments to ease disruption to Rothesay
- UK's largest ferry operator to feature as part of BBC's new Storm Heroes programme
- Caledonian MacBrayne's new look online ticketing system gets ready to go live
- Caledonian MacBrayne leads the UK with first maritime hospitality apprenticeship
- David MacBrayne Ltd CEO Martin Dorchester will sleep rough to raise cash and awareness
- CalMac takes VisitScotland West area Thistle Award for Working Together for Tourism
- CalMac clean up puts a shine on local beauty spot
- CalMac launches annual photo competition for 2018 calendar
- CalMac warn of weather disruptions
- Christmas message from Martin Dorchester, Chief Executive Officer, David MacBrayne Ltd
- CalMac travel advice - Storm Barbara
- Caledonian MacBrayne ferry info as Storm Barbara makes her formidable presence felt
- Update: Storm Barbara - December 24
- CalMac unveil summer timetables for 2017 - increased capacity on Mallaig - Armadale service
- New super model makes her home on North Uist and becomes muse sensation for pupils
- LOCHBOISDALE-MALLAIG SERVICE SUSPENDED FOR SHIP REPAIRS
- Bernera services manager hangs up his uniform after half a century with CalMac
- CalMac launches 2018 planner for coach and tour operators, with new route packages
- Plain sailing for Gourock primary students, as CalMac experts make an educational visit
- Martin Dorchester announces that he will remain as CEO for David MacBrayne Group
- CalMac's annual passenger carrying figures exceed five million for first time in 20 years
- CalMac apprentices celebrate a year of firsts as part of the Scottish Apprenticeship Week
- Two awards nods for CalMac, recognising support to rural communities and economies
- CalMac's first campaign aimed at millennials wins prestigious Travel Marketing Award
- Second award in one week for CalMac's support to tourism on Scotland's west coast
- It's child's play as CalMac's Armadale port staff start kids' fun zone at the ferry office
- Two Caledonian MacBrayne bridge crews targeted by lasers during critical manoeuvres
- Ferry tasty - CalMac's onboard cafeterias add new items to their menus for 2017
- Scottish-led group wins top international honour for innovative maritime safety work
- Caledonian MacBrayne makes £1,000 donation to RNLI volunteer lifesavers
- Jump on board with CalMac for National Ferry Fortnight offers and add a friend free
- North Uist organisation confirms second St Kilda Challenge to UK's most remote outpost
- CalMac takes over running of Kerrera ferry
- CalMac seeks members for new community board
- CALMAC TO OPERATE ADDITIONAL SATURDAY STORNOWAY-ULLAPOOL SAILINGS IN AUGUST
- CalMac strengthens ties with whales, dolphins and porpoises charity ORCA
- CalMac appoints chair of Community Board
- Emergency drill set for Armadale Mallaig crossing
- Wildlife watch help CalMac to environmental prize
- CalMac announces new Community Board members
- CalMac improves customer experience for hearing impaired
- CalMac issues travel warning
- CalMac sets out plans for ferry services during Lochmaddy works
- CalMac finalises dry dock schedule
- Transport Minister visits CalMac's smallest vessel
- Community backing for CalMac service improvements
- Martin Dorchester steps down as David MacBrayne Chief Executive
- CalMac MAs set a course for career at sea
- CalMac Community Board to hold first meeting
- CalMac appoints new wildlife officer after successful survey
- CalMac issues weather warning
- Community Board Agrees Way Forward
- Ferry operator moves to reinforce behaviour standards
- CalMac takes a creative cut to safety announcement
- Journey's end for for Hammy after 250,000 miles
- Ocean Defenders recruit CalMac to anti plastic campaign
- Arran customers come first with CalMac
- CalMac Interim Managing Director appointed
- CalMac career complete for Raasay ferry
- CalMac expands apprenticeship programme
- Emergency drill set for Tarbert
- Changes to Uig triangle service
- CalMac's new man at the helm prepares for firm's busiest ever summer season
- Easter demand means further changes to CalMac services
- New partnership set to boost marine awareness
- Summer 2018 fares increase
- End of an era as last 'Island' class retires
- Repair complications require CalMac fleet reshuffle
- CalMac working round the clock to ease disruption
- MV Clansman returns to service
- Permanent repair scheduled for MV Clansman
- CalMac lends support to Year of Young People 2018
- Plastic reductions pledge to mark World Oceans Day
- MV Clansman returns to service
- Storm Hector expected to hit west coast overnight
- Appointment of CalMac Managing Director
- Rothesay ferry terminal works start in September
- CalMac takes over Perth Port
- Ferry operator issues Storm Callum warning
- UK ferry operator of the year award for CalMac
- First Port Assistants embark on Modern Apprenticeship voyage
- CalMac encourages new awareness of wildlife
- CalMac breaks new barriers with youth training opportunities
- Passenger numbers continue to grow for CalMac
- CalMac joins Prince of Wales to sign Waste to Wealth Commitment
- CalMac finding tea leaves passengers cold
- Vessel overhaul schedule - Winter/Spring 2019
- David MacBrayne Limited Announces the Appointment of a New Group Chief Executive Officer
- CalMac takes over the tiller at Argyll Ferries
- Young people to reap benefit of CalMac's new Community Fund
- CalMac amend timetable to minimise disruption during Oban linkspan works
- Outer Hebrides Tourism and CalMac Ferries set to launch extensive Uist Marketing campaign for 2019 season
- CalMac Community Board aims to boost island business
- CalMac publishes 2018 carrying figures
- Hospitality apprentices set for career at sea
- Largest cargo to offload in a decade at Perth Harbour
- CalMac cutting carbon as part of new eco actions
- CalMac confirms sponsorship for Skye music festival
- CalMac's latest fleet addition proving popular
- CalMac partnership leads to UK award for City of Glasgow College
- CalMac Modern Apprentices move Queen Mary restoration forward
- CalMac's new charity link up supports seafarers' children
- Bute timetable changes announced
- CalMac backs Ullapool winter lights bid
- CalMac ensures Queen Mary flies the flag again
- CalMac creates new customer service jobs in Stornoway
- Managing CalMac online reservations now easier
- Record breaking Easter for west coast islands
- Home on the Sea has been re-recorded in Gaelic and will shortly be released by Skipinnish
- Full steam ahead for new CalMac themed play area in Oban
- CalMac first in UK with new customer service award
- CalMac wish Jane Ferry good luck for the World Cup
- New look for MV Argyll Flyer
- Excellence Award for CalMac's commitment to training
- Ullapool swim group take a dip into CalMac's new Community Fund
- Community Fund boost for Lewis and Harris youth groups
- Feis Bharraigh taps into CalMac's new Community Fund
- Fleet resilience boosted by new Mobile Maintenance Team
- Islands hear Sunnyside's conservation message
- Uist and Benbecula youth groups to benefit from CalMac Community Fund
- CalMac crews donate £1000 to support Oban lifeboat
- Ton' tour sets sail for far-flung football fields
- CalMac helps bring new Gaelic Youth Club to Skye
- Expansion of Mull pipe band thanks to CalMac grant
- £2,000 boost for Eigg Gaelic youth project
- CalMac backs west coast youth development projects
- Temporary changes to Mull ferry route
- Islay and Jura youth groups tap in to new Community Fund
- Island crime event boosts Bute economy
- Sea Cadets get a boost from CalMac's Community Fund
- Tarbert Guides all set to sail thanks to CalMac
- New CalMac team delivers more on-board car spaces
- CalMac opens the airways to island youth
- Light bulb moment lands Marino photography prize
- CalMac backing for new inclusion project on Bute
- New children's book festival set for Arran
- CalMac tees up Gourock junior golfers for success
- Boost for Cowal creativity from CalMac
- Expansion for CalMac's Community Fund
- CalMac in running for east coast business award
- CalMac support extends hours for Ayrshire specialist childcare
- Record investment in ferry overhaul programme
- Additional information for Lochaline upgrade closure
- Rothesay pupils learn a different lesson aboard MV Bute
- CalMac helps educate new generation about remembrance
- CalMac tackling ferry issues on the West Coast isles
- Deadline approaches for CalMac's Community Fund
- CalMac crowned team of the year at UK awards
- CalMac helps strengthen Hebrides women's football
- Linkspan maintenance work at Oban Harbour to start in January
- RNLI benefits from CalMac staff survey
- Annual overhaul delay
- New non-stick hull serves up environmental benefits
- Gourock YPI charity winner announced
- Next generation of seafarers join CalMac
- Seafarer hands over the tiller after 45-year career
- CalMac on the look out for new Community Board members
- New film opens up North Lewis to the world
- CalMac offers bi-lingual customer care service
- CalMac adopts Any Disability symbol
- Ferry operator issues Storm Ciara warning
- New marine awareness play area for Arran ferry
- UK first for CalMac as performance stats go online
- Alternative service arrangements during Uig ferry terminal closure
- Coronavirus (COVID-19) statement
- CalMac acts to provide travel for urgent medical appointments
- COVID-19 - CalMac's arrangements on advance bookings and hot food offering
- CalMac to cease advance bookings and hot food offering
- CalMac changes freight service to ensure lifeline maintained
- Prioritisation of essential goods for transport
- CalMac ceases all on board food and drink as a result of COVID-19 Outbreak
- CalMac state ferry travel across Scotland must be for essential travel only
- Statement from Transport Scotland on restrictions on non-essential ferry travel
- CalMac customers urged to go online
- CalMac delivers a connectivity upgrade to Oban carers' centre
- CalMac introduces Essential Lifeline Timetable in light of Covid-19 outbreak
- Relaxation of rules around passengers in cars
- Customer Update - The List Easter Publication
- Passengers heed government advice as CalMac traffic down 95%
- VisitScotland - Absence Makes the Heart Grow Fonder Video
- CalMac donates on-board offerings to food banks
- Island youth take on the CalMac Challenge
- CalMac issues Easter travel advice
- Quiet Easter for CalMac shows public sticking to guidelines
- Covid-19 forces CalMac to abandon 2020 apprenticeship intake
- Dolphins set for Glasgow swim
- Community Fund boost for Arran youth groups
- Increasing art opportunities for Cowal youth
- Island beekeepers get a buzz from CalMac Fund
- Mallaig youth get a boost from CalMac Fund
- Scottish businesses unite to protect remote West Coast communities
- Community Fund boost for Lewis youth groups
- Skye youth groups get a boost from ferry operator CalMac
- CalMac hopes for another quiet holiday weekend
- Community Fund boost for Oban and Mull youth groups
- Barra and the Uists youth groups win CalMac support
- Youth groups reap the benefits from CalMac Fund
- CalMac helps get the right result for women's football project
- CalMac warns against island travel
- CalMac further extends essential timetable
- CalMac Community Fund helps introduce new sport to Uist youth
- Directors reappointed to David MacBrayne Board
- CalMac calls for understanding as travel rules eased
- New Ullapool swim coaches now poolside
- Passengers urged to think of others and cover their face
- Covid performance helps CalMac secure top customer award
- Community Fund makes a splash on Coll
- CalMac helps Tobermory Pipe Band keep the beat
- CalMac acts to support passengers at Largs Cumbrae
- CalMac's Covid performance scores highly with customers
- CalMac helps launch the next generation of sailors on Barra
- CalMac moves bus ticket sales to VisitScotland
- CalMac plans range of upgrades during dry dock
- Otters welcome Dolphins for CalMac Challenge
- MP impressed with CalMac's Perth success story
- Latest round of CalMac Community Fund is launched
- CalMac helps rescue stranded passengers - crew thanked
- Winter ferry timetable takes sail
- Politicians applaud CalMac's community investment
- 2014
- 2015
- Royal National Mòd goes online for 2020
- Tribute paid to CalMac's hardworking staff
- Calmac Community Fund offers a social space to Bute youngsters
- CalMac puts staff mental health on the agenda
- CalMac campaigns win top marketing awards
- Barra children making music thanks to CalMac
- A clean sweep for CalMac in environmental awards
- CalMac first UK ferry operator to receive infection control accolade
- Technology donation helps grow digital skills in Inverclyde
- Book ahead if travelling this Christmas
- Summer timetable is launched
- Loose freight consultation deferred for six months
- CalMac commitment to communities is rewarded
- CalMac helps tackle social issues
- MV Loch Seaforth suspension update - services disrupted
- Perth Harbour launches Community Fund
- West coast ferry operator CalMac is endeavouring to maintain essential lifeline services across all communities.
- CGS star pupils secure £3,000 for local charity
- MV Loch Seaforth - latest update
- Planned return of the MV Loch Seaforth
- Perth Harbour boosts Scottish economy by £5m
- The MV Loch Seaforth returns to service
- Community voices sought for west coast ferry board
- MV Loch Seaforth - investigation into breakdown
- CalMac helps Mull community garden to bloom
- CalMac helps Harris pupils secure Action for Children funding
- Barra and Benbecula pupils secure funding for local projects
- Board members sought for David MacBrayne Ltd
- Perth Harbour helps tackle local issues
- Capacity changes on CalMac as Covid restrictions lift
- Changes to CalMac service this week
- CalMac urges passengers to wear face coverings
- overhaul schedule 2021/22
- CalMac announces annual overhaul timetable
- Welcome aboard to CalMac's Modern Apprentices
- CalMac Community Fund - here to help you
- CalMac launches half price bus trips for local schools
- CalMac seeking community views on Uig Harbour works
- Nicolson Institute students secure funding for Western Isles Women's Aid
- CalMac announces temporary essential services timetable
- CalMac services remain affected by covid absence
- CalMac essential services timetable comes to an end
- St Columba's students secure funding for Starter Packs Inverclyde
- All aboard CalMac for Dolan's 100th birthday
- Barra food bank secures £3,000 thanks to local pupils
- Temporary closure of Arran Berth announced by Peel Ports
- Highland Council closure of Uig Harbour - community consultation announced
- Statement regarding P&O Ferries
- Uig Harbour consultation - further date announced
- CalMac donation helps tackle digital poverty in Greenock
- CalMac says "no ifs, no butts" to smoking litter
- Inverclyde Academy secures funding for Action for Children
- CalMac confirms October start date for major new digital ticketing and reservations system
- More charities benefit from Perth Harbour Community Fund
- Uist and Barra groups benefit from CalMac Community Fund
- MV Lord of the Isles to be temporarily withdrawn from service
- MV Hebrides returning to normal service
- MV Loch Frisa to enter Mull service
- Cowal and Bute groups benefit from CalMac Community Fund
- MV Loch Frisa begins service
- Students secure funding for Western Isles' charities
- MV Coruisk to begin service on Mallaig-Armadale route from Monday 18 July
- Extra sailings to and from Mull this summer
- Disruption on MV Hebrides
- Temporary plans to cover MV Hebrides disruption announced
- Temporary relocation of Ardrossan/Brodick - Campbeltown service to Troon
- Behind the scenes documentary will showcase CalMac and its people
- Her Majesty The Queen
- CalMac Community Fund makes a difference in Largs
- Uig Harbour closure - plans
- Winter timetables 2022/23 to be published
- Report highlights social and economic benefits of the ferry service
- Modern apprentices set sail with CalMac
- CalMac partnership continues to support local pupils
- CalMac's achievements outlined in latest annual report
- CalMac Community Fund deadline extended to 13 January!
- Uig Harbour closure January 2023 - final details
- Troon freight service announced
- CalMac Summer 2023 timetables open for bookings on 20 January
- Mallaig summer timetables now open for bookings
- Delay in return to service of MV Caledonian Isles
- Campbeltown students empowered to secure foodbank funds by CalMac
- CalMac announces launch date of new ticketing and booking platform
- CalMac apprenticeship scheme opens for applications
- MV Alfred is expected to begin a nine-month charter with CalMac from Thursday 27 April.
- Update on CalMac's new booking and ticketing platform
- CalMac award of LNG supply tender
- MV Hebridean Isles to remain off service
- Key commercial customer wins big travel award - and credits CalMac for its success
- CalMac documentary gets a second series
- Future mariners join CalMac's Modern Apprentice programme
- CalMac announces summer 2024 timetables
- CalMac services to and from Uig to resume
- CalMac welcomes productive summit on ferry service
- CalMac provides update on Islay and Arran services and sets date for new summer timetables
- Future mariners - apply now for a CalMac modern apprenticeship
- CalMac issues revised Arran timetables
- CalMac confirms delay to MV Caledonian Isles return to service
- Long service award for CalMac's carpenter Tommy
- Troon trials are a success
- CalMac reiterates support for Arran, Ardrossan and Troon communities
- 'Hebridean Baker' Coinneach Macleod to host new CalMac podcast series
- CalMac's summer timetable 2024 now available to view
- CEO of CalMac stepping down
- CalMac accounts show record maintenance spend and reliability improvements
- Amended services during Islay's Fèis Ìle announced by CalMac
- CalMac to trial extra return sailing to Arran to improve service
- Delay to MV Finlaggan returning to service
- Clyde and Hebrides ferry contract extension
- Additional Arran sailings to be extended
- Transport Scotland and CalMac agree six-month extension to MV Alfred charter
- CalMac welcomes small ferry announcement
- Our enhancement and change plan
- MV Hebridean Isles to be retired in November as CalMac and CMAL modernise major vessel fleet
- CalMac staff rally to help customers after fire onboard vessel
- MV Lord of the Isles expected to return next week
- New Argyll football league kicks off with support from CalMac
- All aboard for CalMac's modern apprentices
Additional Sailings and Service Changes
- Customer Advice - Travelling during adverse weather
- Payment Information: Gourock - Dunoon
- Ardrossan Harbour Upgrades
- Arran service - Ardrossan to Brodick service diversion to Troon, shuttle bus service
- Arran service - Shuttle bus, Troon train station to Troon ferry terminal
- Tarbert Portavadie Winter 2024/25 Tidal Amendments
- Berneray Leverburgh Winter 2024/25 Tidal Amendments
- Oban Lismore Winter 2024/25 Tidal Amendments
- Annual Vessel Overhaul Plans 2024/25
- Cattle Sales Winter 2024/25 (Oban - Coll - Tiree and Oban - Lochboisdale)
- Oban - Lochboisdale/Castlebay Combined Service | 20 October - 15 November
- Oban - Lochboisdale/Castlebay combined timetable | 2 February - 3 March
Corporate CalMac
- Company History
- Procurement
- Board of Directors
- Board Meeting Minutes August 2014
- Board Meeting Minutes November 2014
- Board Meeting Minutes March 2015
- Board Meeting Minutes May 2015
- CFL Board Meeting Minutes | August 2015 | CalMac Ferries
- CFL Board Meeting Minutes | November 2015 | CalMac Ferries
- CFL Board Meeting Minutes | March 2016 | CalMac Ferries
- CFL Board Meeting Minutes May 2016
- CFL Board Meeting Minutes | 17 Aug 2016 | CalMac Ferries
- CFL Board Meeting Minutes November 2016
- About Us
- Gaelic Language Plan
- Freedom of Information
- Scottish Ferries Review
- Policy Documents
- Route Performance
- Seven day sailings
- Vessel Hire
- CalMac public wi-fi rollout across ports
- Vessel Replacement and Deployment Plan
- Carrying Statistics
- Unacceptable Behaviour
- Annual Reports
- CalMac Ferries Marine Awareness Programme
- Marine Biodiversity Monitoring
- Waste
- Project background
- Blogs
- Basking Sharks and Minke Whales showcase two fantastic CalMac routes
- Blog test article
- CalMac raising marine awareness at Ullapool Pier Day
- JNCC training: A success for seabirds
- Oban community action against plastic pollution
- CalMac Bridge Crews Survey for Whales and Dolphins During ORCA OceanWatch
- Large numbers of Basking Sharks recorded from Calmac vessels for ORCA Oceanwatch 2018
- CalMac's 2018 ORCA Wildlife Officer Programme a Resounding Success
- Turning CalMac's waste into wealth
- FSC Millport: A bucket's journey
- A fantastic start to the season for CalMac's ORCA Wildlife Officer
- First outing of 2019 for seabird citizen scientists
- ORCA Surveys Begin in the Firth of Clyde
- Auld Aggie's Adventure
- Inspirational Work from Inspirational People
- Scotland's Bird Islands
- Seabirds from the Ship
- The state of Scotland's coast: mapping coastal litter from the air
- A Fantastic New Mini-Cruise to Round Off a Great Season
- Introducing our new Wildlife Officer and killer whales
- Fact File: White beaked dolphin
- Fact File: Harbour porpoise
- Fact File: Minke whale
- Fact File: Risso's Dolphin
- Fact File: Common dolphin
- Fact File: Marine Protected Areas
- A day in the life of a Marine Mammal Surveyor
- Wildlife spotting on Hopscotch 31
- Beachwatch Bute: Celebrating their 21st year how they know best
- What are beaked whales?
- What an over-whale-ming season!
- How to spot whales and dolphins on your ferry crossing
- Celebrating Manx Shearwaters on World Migratory Bird Day
- Sea life spotting with Jess and CalMac
- Crustacean appreciation
- The end of the season for our Wildlife Officer
- Sea life spotting with Peter and CalMac
- Carbost Primary School conducts marine mammal surveys with ORCA and CalMac Ferries
- ORCA tours with CalMac and West Coast Tours
- North Ayrshire RSPB Local Group onboard MV Caledonian Isles
- ORCA Marine Mammal Surveyors back in the Hebrides
- Recycle Week 2022: How we manage food waste
- Tackling Fuel Poverty and Increasing Energy Efficiency of Homes
- ORCA End of Season Review 2022
- Volunteer Seabirds at Sea Project
- Saving our Seabirds from Invasive Predators
- The Hebridean Whale Trail
- Whale Watching by Wild Discovery on MV Loch Seaforth
- North Ayrshire RSPB Group visit MV Caledonian Isles
- Recycle Week 2023: The GRAB Trust
- ORCA Marine Mammal Surveys End of Season Summary 2023
- Community Engagement
- Environmental Management
- Community Fund
- Modern Slavery Statement
- North Ayrshire Council's Landside Consultation for Ardrossan
- Vessel and Infrastructure Projects
- CalMac Ticketing Terms and Conditions Consultation
- CalMac Ferries: Socio-Economic Impact Report
- Consultations at Caledonian MacBrayne
- Consultations FAQs
- Is 'consultation' the same as an Island Community Impact Assessment (ICIA)?
- Are all changes to service covered by the ICIA process?
- How can I get involved in consultations?
- I want to request a change to a timetable - how do I go about this?
- How do I know you will actually take onboard my feedback?
- Do you publish the results of ICIAs?
- What's the ICIA process?
- Published Reports
- Active Consultations
- Consultations FAQs
- Customer Credit Accounts
Ferries Community Board and Investment
- Ferries Community Board
- Ferries Community Board Terms of Reference
- Ferries Community Board Initiatives
- Ferries Community Board Meeting Minutes
- Contact the FCB
- Ferries Community Board Key Achievements
- Ferries Community Board Press Releases
- Ferries Community Board welcomes the announcement to restrict ferry travel to those for whom travel is essential
- Ministerial letter: Proposal to provide free bus travel to young people under 19
- Ministerial letter: Disappointment at rejection of trial of reduced ferry transport charges for school pupils attending cultural, educational and sporting events
- Rural Economy and Connectivity Committee Report
- Ferries Community Board Safety Appeal: Please wear a mask when Travelling
- Community Investment
Hidden
CalMac Harbours
- About CalMac Harbours
- List of CalMac Harbours
- Oban - Harbour Operations Information
- Port Ellen - Harbour Operations Information
- Armadale - Harbour Operations Information
- Castlebay - Harbour Operations Information
- Coll - Harbour Operations Information
- Tiree - Harbour Operations Information
- Lochboisdale - Harbour Operations Information
- Tarbert-Harris - Harbour Operations Information
- Brodick - Harbour Operations Information
- Tobermory - Harbour Operations Information
- Largs - Harbour Operations Information
- Lochranza - Harbour Operations Information
- Kennacraig - Harbour Operations Information
- Colonsay - Harbour Operations Information
- Gourock - Harbour Operations Information
- Kilchoan - Harbour Operations Information
- Kerrera - Harbour Operations Information
- Lochaline - Harbour Operations Information
- CFL Harbours Interactive Map
- Harbours Blog
- All Other Ports
- Compliance Information
- Submit a report / form
Scottish Island Adventures Podcast
- Episode 1 - Arran
- Episode 2 - Barra, Vatersay and Eriskay
- Episode 3 - Bute
- itineraries
- Episode 4 - Harris
- Episode 5 - Islay and Jura
- Episode 6 - Lewis
- Episode 7 - Mull
- Episode 8 - Skye
- Episode 9 - South Uist
- Episode 10 - Stornoway
- The Royal National Mòd